Business service. SupplierSift is provided for business use. By creating an account, accepting an order, or using the service, you agree to these terms for yourself and the organization you represent.
1. Who provides the service
SupplierSift is operated by Travis Steward in Alberta, Canada. “SupplierSift,” “we,” and “us” refer to Travis Steward operating the service. “Customer” and “you” mean the person or organization using the service.
2. The service
SupplierSift receives and processes business documents, extracts invoice and receipt information, checks document math, coordinates review and approval, and prepares customer-authorized actions for connected systems. Available features depend on the customer’s plan, configuration, location, and connected services.
SupplierSift supports accounts payable work. It is not an accounting firm, law firm, tax adviser, bank, payment processor, or replacement for the customer’s books and records. The customer remains responsible for payment decisions, accounting treatment, taxes, approvals, vendor relationships, and records required by law.
3. Accounts and authority
You must provide accurate account information and keep access links, sessions, and credentials secure. You are responsible for activity performed through your account and for removing access when a worker or contractor no longer needs it.
You may use SupplierSift only if you have authority to act for the customer and to submit the documents, personal information, and connected-system data involved. You must obtain any notices, permissions, or consents required from workers, vendors, customers, and other people whose information you submit.
4. Customer-controlled actions
Extraction and matching can be incomplete or wrong. SupplierSift exposes uncertainty and uses human gates for approvals and destination writes. You must review the source document, coding, tax treatment, vendor, project, commitment, amount, and destination before confirming an action.
A status, suggestion, match, preview, or readiness result does not guarantee that an invoice is valid, payable, properly approved, correctly coded, tax compliant, or free from fraud. Connected systems remain the authoritative destination for records written there.
5. Customer data
You keep ownership of documents and data you submit. You give SupplierSift a limited right to host, copy, transmit, extract, transform, and display that data to provide, secure, support, and improve the service.
You confirm that the customer has the rights needed to give us those instructions. Do not submit unlawful material, malicious code, consumer financial credentials, health records, or unrelated highly sensitive information.
Our Privacy Policy explains how we handle personal information. A signed customer agreement or data-processing agreement can add customer-specific terms.
6. Integrations and third-party services
SupplierSift can connect with services such as Microsoft 365, Procore, QuickBooks Desktop through Conductor, Stripe, Twilio, Google, Cloudflare, and Neon. Your use of those services is also governed by their terms.
We are not responsible for a third-party service’s availability, changes, data, decisions, or security. We may limit or disable an integration when required by the provider, law, security risk, technical failure, or the customer’s permissions.
7. Acceptable use
You may not:
- Use SupplierSift for unlawful, fraudulent, deceptive, or abusive activity.
- Probe, bypass, or interfere with authentication, tenant boundaries, rate limits, security controls, or service operation.
- Access another customer’s data or use credentials you are not authorized to use.
- Reverse engineer or copy the service except where applicable law does not allow that restriction.
- Send malware, spam, or material that infringes another person’s rights.
- Use automated access outside the documented product or an approved integration.
8. Fees and taxes
Prices, included usage, billing periods, add-ons, and payment terms are stated on the applicable order, plan, or pricing page. Unless stated otherwise, fees are billed in the stated currency and do not include applicable taxes.
You authorize the agreed payment method and must keep billing information current. Overdue amounts may lead to suspension after notice. Except where the law or an order says otherwise, paid fees are non-refundable.
9. Confidentiality
Each party may receive non-public business, technical, financial, or security information from the other. The receiving party will use it only for the relationship, protect it with reasonable care, and disclose it only to people or providers who need it and are bound to protect it. This does not cover information that becomes public without breach, was already known lawfully, is received lawfully from another source, or is independently developed.
A party may disclose confidential information when law requires it, after giving notice when legally permitted.
10. Intellectual property and feedback
SupplierSift and its licensors own the service, software, designs, documentation, and related intellectual property. These terms give you a limited, non-exclusive, non-transferable right to use the service during the subscription for your internal business operations.
If you provide feedback, you allow us to use it without restriction or payment. We will not identify you publicly as the source without permission.
11. Availability and changes
We work to keep SupplierSift available and reliable, but the service is provided without a guaranteed uptime unless a signed order says otherwise. Maintenance, provider outages, internet failures, model availability, desktop connector state, and events outside our control can interrupt service.
We may change the service to improve it, address security or legal requirements, or respond to a provider change. We will give reasonable notice when a material change removes a core paid function.
12. Suspension and termination
You may stop using the service or end a subscription under the applicable order. We may suspend access for overdue fees, security risk, unlawful use, material breach, or conduct that threatens the service or another customer. We will give notice when practical.
Either party may terminate for a material breach that is not cured within 30 days after written notice. We may terminate immediately when a breach cannot be cured or continued access would create a serious security, legal, or operational risk.
After termination, access ends. On request, we will discuss a reasonable export of available customer data. We may delete or retain data according to the Privacy Policy, the customer agreement, legal duties, and backup cycles.
13. Disclaimers
To the maximum extent allowed by law, SupplierSift is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted operation.
We do not warrant that extraction, matching, tax handling, coding, fraud detection, integrations, or generated records will be complete or error free. Nothing in these terms limits a warranty or right that applicable law does not allow us to exclude.
14. Liability
To the maximum extent allowed by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, or business interruption arising from the service.
SupplierSift’s total liability arising from the service will not exceed the fees the customer paid to SupplierSift during the 12 months before the event giving rise to the claim. This limit does not apply where applicable law prohibits it.
15. Indemnity
You will defend and indemnify SupplierSift from third-party claims, losses, and reasonable costs arising from customer data, your unlawful use of the service, your violation of another person’s rights, or your breach of sections 3, 5, or 7. We will promptly notify you of a claim and allow you to control the defence, subject to our right to participate.
16. Governing law and disputes
Alberta law and the federal laws of Canada that apply there govern these terms, without regard to conflict-of-law rules. The courts located in Calgary, Alberta have exclusive jurisdiction, unless applicable law requires another forum.
Before filing a claim, each party will try in good faith for 30 days to resolve the dispute through written notice and direct discussion.
17. General terms
You may not assign these terms without our written consent, except as part of a merger, reorganization, or sale of substantially all relevant assets. We may assign them as part of a business transfer or corporate reorganization.
If one provision is unenforceable, the rest remain in effect. A failure to enforce a provision is not a waiver. These terms, the Privacy Policy, and any signed order form the entire agreement about the service. A signed order controls if it expressly conflicts with these terms.
18. Changes and contact
We may update these terms. We will post the revised terms and change the effective date. We will give customers reasonable notice before a material change takes effect. Continued use after the effective date means you accept the revised terms.
Questions or legal notices may be sent to support@suppliersift.com. Put “Terms” or “Legal Notice” in the subject line.